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Contact us with questions
Call: 415.223.4900 x120
Written inquiries may be faxed to:
415.276.9025
or mailed to our corporate address:
Toucan Global
3053 Fillmore St., Suite 248
San Francisco, CA 94123
Legal - Trademarks, Copyright and Privacy
Trademarks
Snap Personal Internet Communicator, and Snap Communicator, are Service Marks of Toucan Global, LLC. All other trademarks or service marks belong to their respective owners.
Toucan Global’s Service Marks may not be used in connection with any other product or service that is not sold or distributed by Toucan Global or in any manner that is likely to cause public confusion, or to disparage, or to discredit Toucan Global. You may view and download content from the Toucan Global web site for personal, non-commercial use, provided that you retain all copyright and other proprietary notices contained therein. You may not change or modify Snap Communicator’s Service Marks in any way or reproduce, publicly display, distribute, or otherwise use Toucan Global’s Service Marks for any public or commercial purpose without the written permission of Toucan Global.
Copyright
Copyright ©2008 Toucan Global, LLC. All rights reserved.
All content that appears on Snap Communicator's web site, including, but not limited to text, graphics, logos, icons, images, audio and video clips, and downloads are the property of Toucan Global and are protected by U.S. and foreign copyright laws. Nothing contained on the web site should be construed as granting any license or right to use Snap Communicator's Trademarks or materials protected by copyright for commercial purposes without the written permission of Toucan Global, LLC.
Notices Regarding Snap Communicator’s Annual Server Service
In no event shall Toucan Global be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data, or profits, whether in an action of contract, negligence or other tortuous action, arising out of or in connection with the use or performance of software, documents, provision of or failure to provide services, or information available from this server.
Privacy
Toucan Global is committed to maintaining user privacy. If you have any questions concerning this privacy policy, please contact us at info@ToucanGlobal.com.
Information collection and use by Snap Communicator and Toucan Global
We collect user-submitted information such as name, email address, and contact phone number to authenticate users and to send notifications to those users relating to the Snap Communicator service. Toucan Global also logs non-personally-identifiable information including IP address, time zone, profile information, aggregate user data, and browser type, from users and visitors to the site. Such data are used to manage the website, track usage and improve the website services. User IP addresses are recorded for security and monitoring purposes.
Email addresses are used for the purposes of inviting new friends to join your Snap group and to send notifications related to the service. With the exception of notifications and invitations, a user's email address is not shared or displayed to others. We may also use a user's email address to send updates, a newsletter or news regarding the service.
Invitations and Other Communications to Non-Snap users
Snap Communicator users can invite other people to join their group by sending invitation emails via our automated invitation system. Toucan Global stores the email addresses that members provide so that the respondents may be added to the contact’s list of the member sending the invitations, and also to send reminders of the invitations. Toucan Global does not sell these email addresses or use them to send any other communication besides invitations, invitation reminders (up to three (3) per email address). Recipients of invitations from Snap Communicator may contact Toucan Global to request the removal of their information from our database.
Our Privacy Policy only governs information collected on SnapCommunicator.com.
Snap Communicator member accounts are secured by your Snap Communicator serial number, located on the back of each unit. Toucan Global takes precautions to insure that member account information is kept private. We use reasonable measures to protect member information that is stored within our database, and we restrict access to member information to those employees who need access to perform their job functions, such as our customer service personnel and technical staff. Please note that we cannot guarantee the security of member account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of member information at any time.
From time to time we may make changes to our privacy policy. If we make changes, we will post them on our site(s) to make users aware of what the changes are so users will always be aware of what information we collect, how we use it, and when we may disclose it.
Your California Privacy Rights
Toucan Global’s Privacy Policy is to share personal information only with the owner’s direct, informed consent. With your consent, from time-to-time, Toucan Global may provide its business partners with contact details for direct marketing purposes of relevant services, products, and programs. If you no longer wish your information to be shared, please let us know by contacting us at info@ToucanGlobal.com.
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